Knowledge Vortex
Information Technology
 
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Systems Integration and Operational Support
  • Project management and Scheduling
  • Packaged Solutions (Salesforce.com, SAP, etc.)
  • Data Migration (extract, cleanse, transform, upload)
  • Unit, System, Integration testing
  • Application Maintenance Support
Network and Desktop Support
  • Network design, installation, implementation services
  • Network cabling, router and switch installation
  • Performance tuning & optimization
  • Desktop setup and configuration
  • OS migration & Desktop Firewalls
  • MS Exchange, Active Directory
Organizational Change Management & Communications
  • Stakeholder Analyses
  • Develop communications planning and message development and delivery
  • Business process reengineering and organizational/role realignment

Disaster Recovery/COOP

  • Continuity of Operation Planning
  • IT Disaster Recovery Plan
 CRM and Help Desk
  • Salesforce.com Certified
  • SFDC Sales, Service, and Custom Cloud implementation
  • Call Center/Help Desk Staffing

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