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focused energy... powerful solutions
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 Implementation Support - Project
management and Scheduling
- Data Migration support (extract, cleanse, transform, upload)
- Organizational change
management (communications, stakeholder analysis, training)
- Facilitate post-implementation monitoring and status reporting
CRM
and Help Desk - Call Center/Help Desk Staffing
- Customer Relationaship Management tools assessment
- CRM
systems implementation support
Desktop and Network Support - Desktop setup and configuration
- OS
migration
- Desktop Firewalls
- MS Exchange, Active Directory
Communications - Develop
comprehensive communications plans for implementations and operations
- Identify key stakeholders and their drivers/concerns
- Develop
targeted messages, delivery channels and phased communications schedule
Testing - Test case development
based on use cases and mapped to functional and technical requirements
- Develop test scripts unit, system, integration,
regression, and end-user testing
- Test execution
- Issue and exceptions management
Business
Analysis - Conduct surveys and interviews with stakeholders to identify and prioritize requirements
- Use
Case development
- Project liaison with end users
- Provide impact assessments to business improvement initiatives
Portfolio Management & Project Management - Support IT leadership
in developing portfolio management strategies
- Develop business and IT taxonomies to enable integrated
architectures
- Integrate the portfolio management process with project management, PMO, and finance
(PPB&E)
- Deliver full life-cycle PM support (PMP certified Staff)
- Support
business case development, chartering, project planning, schedule development
- Provide risk,
issue, change and implementation management
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